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Frequently Asked Questions

Why should I hire a professional web design company to design my website?
Website a new sales channel to your business which works 24 hours a day 7 days week irrespective of whether you are on vacation or busy with something. When you open an office or showroom, did you do all of the interior decoration by yourself or some one with no-brand? I am sure you spend lot of resources and got it done in the right way by highly qualified professionals. You did that because, that office/ showroom is the one that gets customers or sends them away. No matter how great products or services that you have, that office or showroom is very important. Isn't it? Note that, you have some people working in that office or showroom to interact with customers where as on the website, it has to do on its own without a live person in the website, since it is virtual showroom or sales office. Just imagine how many efforts your sales person puts to convince the customer about your products and services, which the website has to do by itself without any human presence which indicates how much responsibility a website has and how important it is for your business.
Why should I hire a professional copywriter to write content for my website?
Yes, you can do it yourself or get it done in-house if you feel you are able to accomplish the things listed here on getting successful on the Internet. However, we strongly suggest enlisting the talents of a professional. Your Website is your "24x7 salesperson to the whole world.” It is the only persuasive element of your website. Website content—if written properly—is what reaches your customers on a personal level and shows them how you are the solution to their problems. Words are our sole source of communication. They trigger our emotions and are the defining factor in most of our decisions (especially our buying decisions). A professional copywriter understands how to blend emotion, the communication style of your target customer, and the details and facts about your business into a harmonic flow that is well received by your clients and triggers a desire to buy. In addition, if good search engine positioning is of importance to you, you need to realize that the selection of effective keywords and delicate balance of keyword saturation in your copy is absolutely vital to success.
How long does it take to design a website for my business?
It varies from website to website based on the requirement. In the initial consultation, we will provide you the timeline estimates for your project. If you have the content for your site written before the design process begins, it will help in completing the project quickly. Content should be in electronic format. Not having your copy completed before the design process can significantly delay the completion of your website.
Once you complete website design, who owns the Website?
Once the final payment is received, you will receive 100% ownership of your Website. We will make all the files including PSD files available for you for download. If your website is large and file sizes are very large, we will mail you a CD with all the files.
When I place my website design order, who will I be working with?
Once you place the web design order, customer service representative will be in touch you. Project Manager for your project also will also work with you closely. Account executive will be in contact with you all the time.
What kind of guarantee do you offer on my web design order?
We completely guarantee our design work. After viewing the initial draft(s), if you are not satisfied and we offer revisions based on your feedback. If you are not satisfied even after revisions and wish to discontinue work, we will refund 100% of your deposit. Please note that, all the work done by us until that point is owned by us and you can not use it in any manner without our explicit permission.
Once the website is complete, can I update it myself?

Yes, you own the website and you can make changes at any time if you wish. You need to have a licensed copy of a Web design software and know how to transfer files to and from your live website (which are included in our website hosting setup documentation that is sent to you at the time of hosting). As we designed you website, it would be easy for us to do changes and you may want to sign-up for one of the website maintenance contracts as appropriate to you. Maintenance contract is a separate service and is NOT required to get web design service from us. We also offer some good online tools (add ons) to help you with content and picture changes on your website. You might ask for more details if you're planning to update your website yourself. If you're getting a eCommerce or database solution from us, those tools give you a back-end where you can define and update content on your website fairly easy.

What is an ERP?

ERP, which is an abbreviation for Enterprise Resource Planning, is principally an integration of business management practices and modern technology. Information Technology (IT) integrates with the core business processes of a corporate house to streamline and accomplish specific business objectives. Consequently, ERP is an amalgamation of three most important components; Business Management Practices, Information Technology and Specific Business Objectives

Do we need an Integrated Software?

Deploying a comprehensive ERP system across an organization leads to performance increase, workflow synchronization, standardized information exchange formats, complete overview of the enterprise functioning, global decision optimization, speed enhancement and much more. Hence an ERP system is absolutely ESSENTIAL for a manufacturing unit.

How long does it take to implement an ERP?

Implementing an ERP system in an organization is an extremely complex process. It takes lot of systematic planning, expert consultation and well structured approach. Due to its extensive scope it may even take anywhere from six months to a year to implement in a SME organization.

What are the advantages of an ERP system?

There are many advantages of implementing an ERP system. A few of them are listed below:
A perfectly integrated system chaining all the functional areas together The capability to streamline different organizational processes and workflows The ability to effortlessly communicate information across various departments\ Improved efficiency, performance and productivity levels Enhanced tracking and forecasting Improved customer service and satisfaction

What are qualities of an User Friendly Software?

A user friendly software should have the following main characteristics: How easy is it for users to accomplish basic tasks the first time they encounter the design Once users have learned the design, how quickly can they perform tasks? When users return to the design after a period of not using it, how easily can they establish proficiency? How many errors do users make, how severe are these errors, and how easily can they recover from the errors? Enhanced tracking and forecasting How pleasant is it to use the design?

What hardware infrastructure do we need?

ERP runs on a server client architecture. Server is a computer on which the ERP resides. Server :For a SME industry any lower end server class machine usually suffices. The configuration depends upon the number of concurrent users. Higher the number of concurrent users higher the configuration.
Client Machines: Any standard computer with OS suiting the ERP. LAN: Wherever there are more than one users LAN comes into picture. Structured cabling is recommended for LAN. Internet: Internet is required on the server for updating patches in the O/s, updating anti-virus and downloading ERP patches or versions.

What is your approach in Implementing Software Systems?

Implementing ERP is a specialised job and though the macro procedure is essentially same the process needs some changes from case to case basis.

What are the advantages of your SMS service?

We provide methods to send SMS (messaging) one by one or in bulk. Low Per Message Cost, Zero up front cost and Instant Delivery are some of the key advantages of our SMS Service.

Is there a limit to how many numbers I can send at one time?

You should try and limit the number of comma separated mobile numbers to approximately 10,000 on web per call.

What is the maximum length of an SMS message?

Standard SMS messages may be upto 160 characters long and Unicode messages upto 70 characters.

Do you add any text to my messages?

No, we do not add any text to your messages. Some companies add some text for advertising their company this also occupies some characters in the 160 character limit.

What domain should I be pointed?

You can point your primary domain (http://www.example.com) or sub-domain, (http://sms.example.com) to our site with A records.